Phone: (978) 689-0500
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US Orders: Most orders are processed and shipped within 24-48 hours. We use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for your desired shipping address. When you select Overnight or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
 
International Orders: We ship most orders within 1-2 business days and cannot guarantee delivery times. Once an order leaves our warehouse it is the responsibility of the USPS to get the package to your country's customs agency, who then gets it to your local carrier service. History has shown that some orders can take up to an additional week or so above USPS's estimate to arrive at the customer's doorstep and we have no control of the package once it leaves our warehouse. All international orders receive a USPS tracking number.